- Returns within 30 days of purchase, accompanied by a sales receipt, including your credit card number, will be credited back to your credit card.
- Merchandise must be returned unused and in original packaging, unless defective
- Custom Orders are not returnable.
- Email firstname.lastname@example.org explaining the reason for your return, and assuring us that the product is in “as new” condition.
- We will send you a return authorization (RA) as a pdf attachment with a return email. Print the pdf and read the instructions in the email.
- You are responsible for carefully packing and shipping the product back to us. Include the RA in your package.
- We will ship you a replacement and credit your charge card. If we agree that the product was defective, we will additionally credit you for your return shipping charge.