Returns within 30 days of purchase, accompanied by a sales receipt, including your credit card number, will be credited back to your credit card.
Merchandise must be returned unused and in original packaging, unless defective
Custom Orders are not returnable.
Return procedure
Email info@mtnmerch.com explaining the reason for your return, and assuring us that the product is in “as new” condition.
We will send you a return authorization (RA) as a pdf attachment with a return email. Print the pdf and read the instructions in the email.
You are responsible for carefully packing and shipping the product back to us. Include the RA in your package.
We will ship you a replacement and credit your charge card. If we agree that the product was defective, we will additionally credit you for your return shipping charge.